At Prema Health, we take the time to make you feel seen and heard in order to bring connection and intimacy into your healthcare experience. Our practitioners actively explore and expand within their craft to customize your treatment plans. We are up to date on the newest research and healing methods, and love thinking outside of the box. We believe in creating a safe, supportive environment to help you identify the root cause of your symptoms and step into your most authentic and vibrant self.
Polices & Procedures
Kindly give 24 hours notice to cancel an appointment. If inadequate notice has not been provided (24 hours) you will be charged a missed appointment fee of 100% of your scheduled appointment cost.
Late/Tardy Arrival for Appointment
If you arrive late for a scheduled appointment, you will be seen for the remaining time of the appointment only and will be charged 100% of the appointment fee.
• Arriving over 20 minutes late is considered a no show, resulting in a charge per the Cancellation Policy (see above) and will have to reschedule.
Payment is due at the time of service for all consultations, insurance co-pays, phone calls and medicinary products. We accept cash, checks and credit cards.
• Phone consultations: We require a credit card number on file to be billed after each phone session.
• Returned checks: A $35.00 processing fee is applicable for each returned check.
If you have health insurance coverage for Naturopathic, Chinese Medicine/Acupuncture, Chiropractic or counseling services, Prema Health will gladly assist with insurance billing as a courtesy. We require pre-verification of coverage directly from your insurance company at the beginning of your scheduled visit. Insurance information must be submitted prior to your first visit. If we do not receive your insurance information by the time of your office visit, you will be required to pay for all the charges at the time of your scheduled session.