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POLICIES AND PROCEDURES

Here is what you need to know to be prepared for your visit at Prema Health

Cancellation Policy  

Kindly give 24 hours notice to cancel an appointment. If inadequate notice has not been provided (24 hours) you will be charged a missed appointment fee of 100% of your scheduled appointment cost.

 

Late/Tardy Arrival for Appointment

If you arrive late for a scheduled appointment, you will be seen for the remaining time of the appointment only and will be charged 100% of the appointment fee.

 

• Arriving over 20 minutes late is considered a no show, resulting in a charge per the Cancellation Policy (see above) and will have to reschedule.

 

Insurance

If you have health insurance coverage for Naturopathic, Chinese Medicine/Acupuncture, Chiropractic or massage services, please contact your provider to understand your benefits.   Insurance information must be submitted prior to your first visit.   If your practitioner does not receive your insurance information by the time of your office visit, you will be required to pay for all the charges at the time of your scheduled session.